Terms of service

Welcome to Urban Dock. By accessing or using our website, you agree to be bound by these Terms of Service. These terms govern your use of our website and the purchase of products offered through our online store. If you do not agree with any part of these terms, please discontinue using our website.

We strive to ensure that all product descriptions, images, prices, and availability are accurate; however, occasional errors may occur. We reserve the right to correct any inaccuracies, update product information, or cancel orders if necessary without prior notice. All prices are listed in Indian Rupees (₹) and are subject to change at any time. Orders are accepted only after successful payment confirmation or verification for Cash on Delivery (COD) orders, and we reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, stock unavailability, or incorrect customer information.

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information. Customers are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. Our products are intended for lawful personal use only, and any misuse, unauthorized resale, or unlawful activity involving our products or website is strictly prohibited.

While we aim to deliver all orders within the estimated delivery time, shipping schedules may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control. We are not liable for delays or losses caused by third-party logistics providers or events outside our reasonable control. Our liability for any claim relating to a purchase shall not exceed the amount paid for the product.

All content on this website, including logos, images, graphics, text, product descriptions, and website design, is the intellectual property of Urban Dock and may not be copied, reproduced, distributed, or used without prior written permission. We may update these Terms of Service from time to time, and any changes will be effective immediately upon posting on this page. Continued use of our website after such updates constitutes your acceptance of the revised Terms of Service. If you have any questions regarding these terms, please contact us at +91 84466 60137